F.A.Q.

Here are some common questions about Nutrition.ph

Wholesale FAQ

Is the discount per product or total order?

Discounts are by the total number of products your order. If you order 23 products, you get the total discount for 20-29 products.

How do I pay BPI Direct Bank Transfer?

Contact Us For Banking Details. 

Can I Pay COD?

No. Wholesale order must be pre-paid by Card, Paypal or BPI Direct Transfer.

When Is The Best Time To Take Your Capsules?

30 Minutes Before A Meal with 8-10 Ounces Of Water.

NutriWhite - Before Breakfast & Before Dinner

MultiWhite - Before Breakfast (Once per day or add 1 NutriWhite before dinner)

NutriTrim - Before Breakfast & Before Dinner

NutriBoost - Before Breakfast & Before Dinner

How Do I Preform A Proper Betadine Test For Glutathione Based Product NurtiWhite?
Do You Offer Wholesale Accounts?

If you are interested in making a wholesale order of 100 units or more. Please contact us.

What Is Your Minimum Order Quantity?

For retail sales there is no minimum. For wholesale there is a 100 unit minimum.

Shipping

How Will My Product Ship?

We utilize Lazada's shipping infrastructure to ship all of our products to the entire county. They use the best shipping partner based on your location and payment option.

When Will You Ship My Order?

For items currently in stock we usually ship same or next day. Items on back order are shipped they day they arrive at our warehouse. 

Can I Pick Up Or Drop Off Product At Your Office?

We do not offer pick ups from our Cebu office. For Returns, please follow our money back guarantee steps.

Can You Ship Internationally?

For wholesale order over 100 units international shipping can be arranged for via FedEx, DHL or simlar service. Customers is responsible for internatinoal shipping costs. 

Payment

Do You Accept COD?

Yes. We utilize Lazada's COD shipping process to get your product to you Cash On Delivery.

Can I Pay With A Credit Card?

Our website uses Paypal which accepts all major credit cards. 

Can I pay with bank transfer?

We suggest that you visit our Lazada store for this option. 

Returns

If I Don't Like My Product, Can I Return It?

Yes. We offer a 30 day money back guarantee on all of our product.

Lazada also offers a 7 day return guarantee.

Still need help? Send us a note!

For any other questions, please contact us or call us on +63 906 028 9394 

022032051 041

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